FCP Hosting Policies
We bill at monthly, quarterly or annual increments depending on the length of time you signed up for and require a minimum three month contract. We accept credit card payments, PayPal, and Checks/Mo's by postal mail. Your invoice will include links to all forms of payment or you may pay your invoice online by using the form at the bottom of our website.
How do I update account contact information?
You can contact our accounting department with your billing address and e-mail address. If you have a change of e-mail address, be sure to reflect this new address in your mail forwarding options in the Mail Manager as well. You should also update your contact information listed with the your domain registrar. You may also Fax your new information to: 832.413.5292.
How do I update my payment information?
You can change your credit card information within your PayPal account administrative panel, or contact our accounting department.
What is your renewal procedure?
We will automatically renew your account if your account is active on our servers. We send you an invoice by fax, email or mail 15-20 days prior to your next billing date at which time you can choose to cancel your account, or leave it as is and we will auto bill you for the next term. To close your account please see our refund policies and contact our accounting department.
What if my check payment is returned for Non Sufficient Funds or any other reason ?
We will add a $35.00 fee to your account balance for each returned check we receive.